Description

Job Purpose: To serve meals to hotel guests according to established rules of etiquette, and to ensure a more pleasant stay.

Shifts:  6:30am - 2:30pm and 2:30pm - 10:30pm

Job Responsibilities:

1.Replenishes supplies of clean linens, silverware, glassware, and dishes at the room service station.

2.Answers room service phone within 3 rings, answers questions, and takes orders from guests.

3.Relays order to kitchen and/or the bar.

4.Arranges orders on service trays, ensuring flair, sanitation, and timeliness of delivery.

5.Collects trays delivered to keep hallways clear and assist the guest through the removal of food.

6.Completes side work as deemed necessary by management to ensure the smooth operations of the department.

7.Other duties as assigned.

Job Skills:

1.Carry out specific oral or written instructions, frequently following a simple routine.

2.Ability to perform repetitive actions consistently.

Physical Requirements:

Ability to speak and hear in English. Close and distance vision. Frequently lifts/carries up to 50 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Additional physical & visual requirements

Stand for long periods of time

Walk extended distances

Lift/carry 26-50 lbs.

Reach hands and arms in any direction

Kneel and/or stoop repeatedly

Able to work overtime and/or irregular hours

Working Conditions:

Extreme heat (non-weather)

Wet or humid conditions

Qualifications

Job

Qualifications

Education - HS Diploma or equivalent.

Experience - None

Licenses/Certifications - Must be TIPS and Food Safety certified.