Room Service Server

posted June 21, 2024

JW Marriott Houston Downtown

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Compensation: $5.00 per hour plus tips

Job Type


Reports To
Restaurant Managers
Job Purpose
To serve meals to hotel guests according to established rules of etiquette, and to ensure a more pleasant stay.
Job Responsibilities
  1. Replenishes supplies of clean linens, silverware, glassware, and dishes at the room service station.
  2. Answers room service phone within 3 rings, answers questions, and takes orders from guests.
  3. Relays order to kitchen and/or the bar.
  4. Arranges orders on service trays, ensuring flair, sanitation, and timeliness of delivery.
  5. Collects trays delivered to keep hallways clear and assist the guest through the removal of food.
  6. Completes side work as deemed necessary by management to ensure the smooth operations of the department.
  7. Other duties as assigned.
Job Skills
  1. Carry out specific oral or written instructions, frequently following a simple routine.
  2. Ability to perform repetitive actions consistently.


  • HS Diploma or equivalent.
  • None
  • Must be TIPS and Food Safety certified.
Salary Description
$5.00 per hour plus tips
Save this job

JW Marriott Houston Downtown

323 Room Hotel

Be Present, At Our Luxury Hotel In Downtown Houston

The JW Marriott Houston Downtown is the perfect destination for discerning travelers. Located in the heart of the city, in the historic Samuel F. Carter skyscraper, we offer easy access to the best that Houston has to offer. From world-class dining, to top attractions such as Minute Maid Park, the George R. Brown Convention Center, Toyota Center and Discovery Green, you'll be able to experience the best of downtown. We proudly showcase paintings and sculptures created by local artists. Whether you're here for business or pleasure, you'll appreciate our pet-friendly accommodations, state-of-the-art amenities, and impeccable service. Enjoy a cocktail or local inspired cuisine at Main Kitchen restaurant or seek wellbeing at the Spa by JW. Plan on success in 13,500 square-feet of Houston meeting space, and celebrate everlasting moments in 7,000 square-feet of wedding venues. Book your stay now and experience the best that Houston has to offer.