Executive Lounge Server

posted June 21, 2024

JW Marriott Houston Downtown

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Compensation: $13.00/hour

Job Type
Full-time, Part-time

Description

Reports To
Food & Beverage Manager
Supervises
N/A
Job Purpose
To administer professional, personalized service for each guest from the time of first contact. 
Job Responsibilities
  1. Greet guests, communicating hotel amenities and policies as well as local attractions and directions.
  2. Answer phone and direct calls.
  3. Explain spa menu, pricing and all other policies to guests.
  4. Book appointments and all points of sale.
  5. Price all retail items and maintain retail area in a professional manner.
  6. Maintain office supplies.
  7. Keep desk area organized and clean.
  8. Fulfill opening and closing shift duties.
  9. Support Spa Manager with necessary communication.
  10. Other duties as assigned.
Job Skills
  1. Ability to establish a friendly relationship with all guests while anticipating their needs.
  2. Ability to handle point of sale for services and retail items.
  3. Familiar with standard computer programs.
  4. Strong command of the English language with ability to explain various treatment/services to guests.

Requirements

Education
  • HS Diploma or equivalent
Experience
  • Minimum 3 months experience in spa, office or retail setting.
Salary Description
$13.00/hour
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JW Marriott Houston Downtown

323 Room Hotel

Be Present, At Our Luxury Hotel In Downtown Houston

The JW Marriott Houston Downtown is the perfect destination for discerning travelers. Located in the heart of the city, in the historic Samuel F. Carter skyscraper, we offer easy access to the best that Houston has to offer. From world-class dining, to top attractions such as Minute Maid Park, the George R. Brown Convention Center, Toyota Center and Discovery Green, you'll be able to experience the best of downtown. We proudly showcase paintings and sculptures created by local artists. Whether you're here for business or pleasure, you'll appreciate our pet-friendly accommodations, state-of-the-art amenities, and impeccable service. Enjoy a cocktail or local inspired cuisine at Main Kitchen restaurant or seek wellbeing at the Spa by JW. Plan on success in 13,500 square-feet of Houston meeting space, and celebrate everlasting moments in 7,000 square-feet of wedding venues. Book your stay now and experience the best that Houston has to offer.