Guest Service Representative

posted May 29, 2026

Boca Raton Marriott at Boca Center

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Compensation: $15.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
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    Boca Raton Marriott at Boca Center

    Hotel with 256 Rooms

    Retreat and refocus at one of the top Boca Raton hotels

    Travel brilliantly at one of the most convenient Boca Raton hotels, located in the heart of downtown and a short drive to the beach, amazing restaurants, and shopping. A refreshing destination for business and leisure, the award-winning Boca Raton Marriott at Boca Center offers 12 meeting spaces and Boca Raton wedding venues in over 13,000 square-feet, complete with modern AV equipment, expert planners, and custom catering. As one of the most sophisticated downtown Boca Raton hotels, our stylishly appointed hotel rooms & suites offer complimentary WiFi, Smart TVs, floor-to-ceiling windows, and scenic city views, with access to our outdoor pool and fitness center, all within minutes of Town Center at Boca Raton, museums, family attractions, Mizner Park, Lynn University, Boomers Playland, & Florida Atlantic University. Cap an unforgettable day at Sonrisa, serving Caribbean/American fare with full evening bar, or new Veranda, onsite at one of the top hotels near Boca Raton FL. Stay inspired.

    Boca Raton Marriott at Boca Center

    5150 Town Center Circle

    Boca Raton, FL 33486

    Hotel with 256 Rooms
    Managed By Dimension Hospitality
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