Director of Outlets

posted May 28, 2026

Boca Raton Marriott at Boca Center

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Compensation: $80,000 to $87,000 per year

You’re a dynamic hospitality leader who thrives on creating exceptional guest experiences across multiple dining venues. You know that consistency, energy, and strong leadership are what transform great outlets into memorable destinations. If you’re passionate about service excellence, team development, and driving performance across restaurant and bar operations… keep reading.

The Role

As the Director of Outlets, you’ll oversee all front-of-house operations across the hotel’s food & beverage outlets, including restaurants, bars, lounges, and pool or in-room dining service. You’ll lead day-to-day operations, inspire teams, and ensure each outlet delivers outstanding service, strong financial performance, and seamless guest experience.

What You’ll Be Doing

  • Oversee daily operations of all outlets, ensuring consistency, quality, and service excellence
  • Lead and support outlet managers and front-of-house teams to achieve operational goals
  • Drive revenue through service enhancements, promotions, and guest engagement strategies
  • Monitor and manage labor, scheduling, and cost control to meet financial targets
  • Partner with Culinary and F&B leadership to align service and menu execution
  • Review guest feedback and implement strategies to elevate satisfaction and loyalty
  • Ensure compliance with health, safety, and sanitation standards
  • Maintain high standards of cleanliness, presentation, and brand consistency across outlets
  • Support VIP guest experiences and service recovery when needed
  • Collaborate with Sales, Events, and Operations teams to support group and outlet business
  • Perform additional responsibilities as needed to enhance operations

    Why You’ll Love It Here

  • High impact leadership role overseeing multiple guest-facing outlets
  • Collaborative leadership team and supportive ownership
  • Opportunity to shape service culture and elevate guest experiences
  • Competitive salary with performance-based incentives

    Ready to Join the Team

    If you are ready to support the team, apply now. EOE

    Qualifications

    What Makes You You

  • Proven leadership experience in hotel or resort outlet operations
  • Strong financial acumen with experience managing labor and costs
  • Exceptional communication, leadership, and team-building skills
  • Passion for delivering outstanding guest experiences
  • Ability to lead in a fast-paced, high-volume environment * Flexible to work any shifts including holidays and weekends.
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    Boca Raton Marriott at Boca Center

    Hotel with 256 Rooms

    Retreat and refocus at one of the top Boca Raton hotels

    Travel brilliantly at one of the most convenient Boca Raton hotels, located in the heart of downtown and a short drive to the beach, amazing restaurants, and shopping. A refreshing destination for business and leisure, the award-winning Boca Raton Marriott at Boca Center offers 12 meeting spaces and Boca Raton wedding venues in over 13,000 square-feet, complete with modern AV equipment, expert planners, and custom catering. As one of the most sophisticated downtown Boca Raton hotels, our stylishly appointed hotel rooms & suites offer complimentary WiFi, Smart TVs, floor-to-ceiling windows, and scenic city views, with access to our outdoor pool and fitness center, all within minutes of Town Center at Boca Raton, museums, family attractions, Mizner Park, Lynn University, Boomers Playland, & Florida Atlantic University. Cap an unforgettable day at Sonrisa, serving Caribbean/American fare with full evening bar, or new Veranda, onsite at one of the top hotels near Boca Raton FL. Stay inspired.

    Boca Raton Marriott at Boca Center

    5150 Town Center Circle

    Boca Raton, FL 33486

    Hotel with 256 Rooms
    Managed By Dimension Hospitality
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