Front Office Manager

posted April 10, 2026

Residence Inn by Marriott - Coconut Creek

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Compensation: $50,000 to $55,000 per year

You are a strong leader with excellent communication, organization, and hospitality skills. You understand front office operations inside and out and know how to create a welcoming and efficient guest experience. If you enjoy leading teams and ensuring smooth daily operations, keep reading.

The Role As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training, performance, and service standards while ensuring a positive guest experience from arrival through departure. You work closely with hotel leadership to maintain productivity, accuracy, and exceptional service.

What You Will Be Doing

  • Lead daily front office operations, including staff supervision and scheduling
  • Train, coach, and develop front desk and guest service team members
  • Oversee check ins, check outs, reservations, and billing accuracy
  • Resolve escalated guest concerns and service issues professionally
  • Ensure compliance with hotel policies, brand standards, and procedures
  • Monitor financial processes such as cash handling and end of day reporting
  • Communicate effectively with housekeeping, engineering, and leadership
  • Support hiring, performance reviews, and team development
  • Maintain a welcoming, efficient, and service focused front office environment

    • Why You Will Love It Here

  •  Leadership role with daily guest impact
  • Opportunities for growth within hotel operations
  • Supportive, team oriented environment

    • Ready to Join the Team If you are ready to lead a high performing front office team and deliver exceptional guest service, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Previous hotel front office leadership experience required
  • Strong communication, leadership, and problem solving skills
  • Organized, dependable, and detail oriented
  • Comfortable using hotel systems, reporting tools, and front office processes
  • Able to multitask and maintain professionalism under pressure
  • Passionate about hospitality and creating excellent guest experiences

    • Flexible to work any shifts, including holidays and weekends.

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    Residence Inn by Marriott - Coconut Creek

    Hotel with 105 Rooms

    Discover your home away from home at the brand-new Residence Inn Fort Lauderdale Coconut Creek. Located on the northern edge of the city, our hotel offers convenient access to a number of popular destinations including Seminole® Casino Coconut Creek and Florida Atlantic University. Jump-start your day at our free breakfast buffet, serving an assortment of American classics each morning. Our on-site bar offers a delectable array of tapas and craft cocktails. After a busy day, retreat to the modern comfort of our spacious suites, complete with fully equipped kitchens, complimentary high-speed Wi-Fi and separate living and sleeping areas. Looking for a place to host a business or social gathering? Look no further than our four event rooms featuring tasteful décor and high-powered AV equipment. Whether traveling for business or leisure, Residence Inn Fort Lauderdale Coconut Creek provides the friendly service and thoughtful amenities necessary for a successful extended stay in The Sunshine St.
    Residence Inn by Marriott - Coconut Creek

    5730 North State Road 7

    Coconut Creek, FL 33073

    Hotel with 105 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
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