Guest Service Representative

posted March 24, 2026

Residence Inn by Marriott - Coconut Creek

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Compensation: $15.50 to $16.50 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
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    Residence Inn by Marriott - Coconut Creek

    Hotel with 105 Rooms

    Discover your home away from home at the brand-new Residence Inn Fort Lauderdale Coconut Creek. Located on the northern edge of the city, our hotel offers convenient access to a number of popular destinations including Seminole® Casino Coconut Creek and Florida Atlantic University. Jump-start your day at our free breakfast buffet, serving an assortment of American classics each morning. Our on-site bar offers a delectable array of tapas and craft cocktails. After a busy day, retreat to the modern comfort of our spacious suites, complete with fully equipped kitchens, complimentary high-speed Wi-Fi and separate living and sleeping areas. Looking for a place to host a business or social gathering? Look no further than our four event rooms featuring tasteful décor and high-powered AV equipment. Whether traveling for business or leisure, Residence Inn Fort Lauderdale Coconut Creek provides the friendly service and thoughtful amenities necessary for a successful extended stay in The Sunshine St.
    Residence Inn by Marriott - Coconut Creek

    5730 North State Road 7

    Coconut Creek, FL 33073

    Hotel with 105 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
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