Convention Services Manager

posted March 19, 2026

The Westin Crystal City Reagan National Airport

Compensation: $60,000 to $70,000 per year

As the Convention Services Manager, you are instrumental in delivering exceptional event experiences while driving revenue performance. You will cultivate and grow catering accounts, re-engage past clients, and strengthen existing relationships to achieve and exceed catering and associated room revenue goals aligned with the hotel’s Business Plan.

You are meticulous, client focused, and skilled at coordinating complex group events.

The Role

Serve as the primary liaison for groups after booking, finalize details, and ensure flawless execution across departments.

What You Will Be Doing

  • Confirm event requirements and function orders
  • Coordinate room blocks, setups, AV, and F&B
  • Lead pre con meetings and communicate updates
  • Be on site contact for program execution
  • Manage changes, billing, and post event review
  • Maintain accurate records and timelines
  • Why You Will Love It Here

  • Collaborative cross functional role
  • Direct impact on group satisfaction
  • Professional growth opportunities
  • Ready to Join the Team

    If you are ready to deliver seamless and successful group events, apply now.

    EOE

    Qualifications

    What Makes You You

  • Convention or event services experience required
  • Excellent organization and communication
  • Calm and solutions oriented under pressure
  • Must be flexible to work any shifts, including holidays and weekends.
  • The Westin Crystal City Reagan National Airport

    Hotel with 220 Rooms

    Travel well at one of the only 4-star Crystal City, VA.

    Travel well at one of the top Crystal City hotels: The Westin Crystal City is across the Crystal City Metro station (blue and yellow lines) and minutes to Washington DC, Reagan National Airport, Amazon HQ2 (1 mile; complimentary airport shuttle), U.S. Government offices, and Crystal City restaurants. An ideal choice for business and leisure, the only four-star hotels in Crystal City, VA, with city-view rooms featuring signature Heavenly Beds, high-speed internet, and HDTVs. Move well in our new 1,500 square-foot WestinWORKOUT Fitness Studio with Peloton machines. As one of the top meeting hotels in National Landing near Alexandria, VA, we offer cutting-edge audiovisual technology and 15,000 square-feet of flexible spaces 8 event rooms ideally located for easy flow between meeting rooms.. The Jefferson ballroom is an elegant choice for weddings and social events. Discover a place where you don't just get up, but you rise.