Guest Service Representative

posted March 17, 2026

Baton Rouge Marriott

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Compensation: $13.50 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
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    Baton Rouge Marriott

    Hotel with 299 Rooms

    Luxury hotel in Baton Rouge with famed Louisiana hospitality

    The capital of Louisiana, Baton Rouge is nestled in the heart of the state. A city where delectable seafood & Cajun culture run deep, & over 300 years of rich history is on display. Surrounded by this colorful tapestry of architecture, politics, & culture, our luxury hotel in Baton Rouge offers an unique blend of grits & glitz. Enjoy Southern hospitality mixed with the modern amenities, from fluffy pillows & soft beds to free Wi-Fi & Smart-TVs with premium channels in every hotel room. We offer an onsite fitness center, indoor pool & an ideal location – just 3 miles from LSU, a short drive to Shopping at Town Center Cedar Lodge & minutes from top casinos. From our contemporary Baton Rouge hotel near Baton Rouge, you’ll have convenient access to bustling business corridors, vibrant nightlife, eclectic atmosphere & world-renowned Cajun cuisine that makes this beautiful city home. Stop by to say hello to Baton Rouge & make your trip a success at the Baton Rouge Marriott, one of the best hotels near LSU.

    Baton Rouge Marriott

    5500 Hilton Avenue

    Baton Rouge, LA 70808

    Hotel with 299 Rooms
    Managed By Dimension Hospitality
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