Complimentary Services Coordinator

posted March 5, 2026

Embassy Suites by Hilton Fort Worth Downtown

Compensation: $16.50 to $17.00 per hour

You are friendly, organized, and enjoy creating positive guest experiences. You understand the importance of providing warm service and making sure complimentary offerings are well presented and guest ready. If you enjoy interacting with people and keeping operations running smoothly, keep reading.

The Role As a Complimentary Services Coordinator, you oversee the setup, presentation, and service of the hotel’s complimentary offerings, such as breakfast, evening receptions, or guest amenities. You help maintain cleanliness, support guest needs, and ensure a welcoming environment.

What You Will Be Doing

  • Oversee setup, restocking, and presentation of complimentary services
  • Greet guests and provide friendly, helpful service
  • Monitor food, beverage, and supply levels and replenish as needed
  • Maintain cleanliness and organization of service and dining areas
  • Ensure compliance with food handling and safety standards
  • Assist with light food preparation and basic service tasks
  • Answer guest questions and support requests
  • Communicate supply or maintenance needs to leadership
  • Why You Will Love It Here

  • A welcoming and team oriented environment
  • Opportunities to learn hospitality operations
  • A role where you make guests feel cared for every day
  • Ready to Join the Team If you are ready to help deliver a warm, welcoming, and well organized complimentary service experience, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong guest service and communication skills
  • Friendly, positive, and people oriented attitude
  • Ability to multitask and stay organized
  • Reliable, punctual, and committed to quality
  • Experience with customer service or food service is helpful but not required
  • Flexible to work any shifts, including holidays and weekends.
  • Embassy Suites by Hilton Fort Worth Downtown

    All Suite

    Spacious suites in downtown Fort Worth

    Our suites are within a five minute walk of Sundance Square Plaza, Bass Hall, and Fort Worth Convention Center. Explore the neighborhood with the free downtown trolley, which stops outside the hotel. We have an indoor pool, fitness center, and concierge services. Enjoy daily made-to-order breakfast and our evening reception.

    After a long day, start with a refreshing beverage or cocktail at our complimentary manager's reception, then retreat to your room or suite and order room service for a private and comfortable Fort Worth dining experience. From appetizers to burgers, and entrees in between, you’ll love the convenience of in-suite dining at our downtown Fort Worth Embassy Suites Just don’t forget to order dessert!

    Fifth & Commerce offers hand crafted cocktails, locally selected beers, fine wines and award-winning bourbons. In addition to our spirits, we serve a chef-inspired menu with a unique Texas twist. Our dishes are carefully prepared to provide a casual yet elevated dining experience.

    We have boardrooms with natural light, integrated A/V technology, and a sky-lit atrium with space for 250 guests. We’re specialists in small meetings and have packages to suit your needs.