Jobs at Embassy Suites by Hilton Fort Worth Downtown

• Line Cook (Chefs/Kitchen)

  Reports To Lead Line Cook, Exec Sous Chef, Sous Chef or Executive Chef Supervises N/A Job Purpose To produce all orders required by business volume and supervisor, as quickly and efficiently as possible, and to produce the highest quality product. Also, to produce all orders on an a la carte basis and to prep for buffets, banquets, salad bars and hors d’ oeuvres. Job Responsibilities Open up each morning preparing and organizing the station and cooking all food necessary to start serving. Prepare all items for lunch; sauces, soups, buffet entrees, and switch over from breakfast to lunch at the assigned time. Rearrange the line and steam table to facilitate luncheon cooking and service. Prepare all orders as turned in by wait staff and ensures all orders cooked quickly and according to order; also ensures that food leaves the kitchen in peak condition. Learn menus, recipes, preparation, and presentation. Ensure that all food is stored in proper containers and at proper storage and holding temperatures. Cook only sufficient food in advance to cover expected business volume and to maintain quality. Prepare all food needed by other kitchen departments which is best prepared by this department. Prepare all food for next shift and for the following day as required and directed by Supervisor. Maintain the work area, including all counter tops, utensils, equipment, and refrigeration in a clean and sanitary condition in accordance with state, county, and company health regulations and work safety regulations. Other duties as assigned. Job Skills Must be able to “prep” food products, using standardized food preparation techniques. Skillfully use hand tools or machines needed for work. Measure, cut, or otherwise work on materials or objects with great precision. Use arithmetic or shop geometry to figure amounts of material needed, dimensions to be followed and cost of materials. Read recipes of items to be prepared.

• Night Auditor (Guest Services)

  Reports To Front Office/Operations Manager Supervises N/A Job Purpose To ensure all revenue is posted to the correct departments and to balance all revenue departments on a daily basis, and complete all necessary reports. Job Responsibilities Perform all audit procedures as set forth by the Hotel and company, on a daily basis. Verify the status of all wake-up call requests and ensure they are properly handled. Balance all cash receipts and work performed during the audit shift. Make deposits of cash. Prepare the front office for the ‘AM’ shift and reset day’s business. Act as a Guest Service representative and manager on duty during the night time hours. Act as PBX operator during the audit shift. Attend and actively participate in all front office meetings. Participate in all training and cross training programs. Take the initiative to greet guests in a friendly and warm manner. Other duties as assigned. Job Skills Understand and use math concepts in order to design a financial or economic system. Work math problems quickly and accurately. Understand and use computers and related equipment. Speak and write clearly to report financial information

• Maintenance Technician / Person (Engineering/Maintenance)

  While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

• Executive Meeting Manager (Meetings/Events)

  Reports To Director of Sales, Associate Director of Sales Supervises N/A Job Purpose The Executive Meeting Manager (EMM) will solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet/exceed individual revenue goals. The EMM will prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfactions. The EMM will serve and assist in coordinating all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc. Job Responsibilities Receive and respond to all customer inquiries within four business hours. Negotiate and capture all profitable Rooms & Catering business in accordance with selective selling guidelines. Ability to conduct successful site tours and pre-con meetings when required. Prepare and send requested collateral materials to designated clients or guests. Common collateral materials might include catering menus, brochures, meeting room layout & seating capacity diagrams, area maps & brochures. Prepare and send requested proposals and contracts to designated potential clients. With each customer, coordinate all details pertaining to "Rooming Lists" to include room types, shared rooms, room locations, handicap-accessible rooms, room billing, etc. Continuously educate Event Planners on hotel procedures, such as: meal guarantees, set-up styles, payment terms, available hotel services, etc. Coordinate all details to appear on each "Banquet Event Order." Details to coordinate may include meeting room set-up specifications, banquet food & beverage items, audio/visual equipment & billing details. On a regular basis, distribute final Rooming Lists and Banquet Event Orders to all applicable service staff, including the Banquet Service Staff, the Food Preparation Staff and the Rooms Division. Meet clients upon arrival and prior to departure to ensure all details of the contract are being delivered In a timely, accurate and consistent manner, document and report all sales activities as required. Maintain an active list of top accounts to ensure continuous relationship building activities. Top accounts should be contacted, visited, entertained, etc. frequently. Perform other services and duties as requested by the Director of Sales. May be called on to host functions and participate in, or conduct sales blitzes, travel and work extended hours to achieve departmental goals. Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction Other duties as assigned. Job Skills Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Exercise excellent communication, presentation, organization, time management and listening skills. Use analytical skills for measuring business potential and value to the hotel.

• Valet Parking Attendant (Transportation)

  Reports To Guest Services/Front Office Supervises N/A Job Purpose A Valet Parking Attendant is responsible for transporting guest vehicles in a prompt and courteous manner to and from the parking structure using safe driving practices. Job Responsibilities Operates vehicle using safe driving practices to ensure safe delivery of vehicle to and from the parking garage. Retrieves information on guest vehicles and claim checks using Valet desk computer system as needed. Tickets vehicle, writing guest name, room number, car license, make/model, amount of charge and length of stay on ticket. Follow established procedures for car control, including but not limited to maintaining neat, accurate logs of keys and completing required valet parking log sheets and reports. Greets and thanks guests in proper English, using a clear, pleasant voice. Respond to inquiries with accurate information regarding directions to local attractions, car rentals, meeting rooms, etc., according to individual needs. Assists guests with taxi services, wheelchair requests, parking options, etc. Promptly answers Valet phone using positive and clear English communication. Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services. Responds accurately to general inquiries regarding hotel services and attractions. Assists Door Attendant in opening car doors and unloading/loading of luggage to ensure the smooth flow of traffic in the valet area, issuing claims checks and tagging bags as needed. Assists guests with check-in procedures. Other duties as assigned. Job Skills Ability to speak another language in addition to English is preferred. Ability to communicate effectively verbally and in writing English sufficient to ascertain and document appropriate information. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger.

Apply for these jobs at https://careers.dimensionhospitality.com/embassy-fort-worth-downtown/jobs