Hotel Front Desk Agent

posted August 5, 2026

Residence Inn San Diego Downtown

Save this job

Compensation: $19.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
    • Save this job

    Residence Inn San Diego Downtown

    Extended Stay

    Located By The Bay At Our Hotel Near San Diego Zoo

    Reside waterside in California's beach city, at Residence Inn San Diego Downtown! Sitting in the heart of Little Italy, our hotel near San Diego Zoo put guests within reach of the area's most popular attractions including the Gaslamp Quarter, San Diego Harbor & more! Plus, with convenient features, your vacation starts as soon as you land at our hotel near Balboa Park. Make yourself at home in our downtown San Diego hotel's spacious suites & enjoy comfortable living areas, fully equipped kitchens, HDTVs with premium channels & cloud-like beds for a sound night's sleep. Our fitness center is available to guests around the clock & our heated outdoor pool is open all year! Fuel up with delicious & nutritious options at our complimentary breakfast or grab something to-go at our 24-hour market! Book our hotel near San Diego Airport today!

    Residence Inn San Diego Downtown

    1747 Pacific Highway

    San Diego, CA 92101

    Extended Stay
    Managed By Dimension Hospitality
    Current Job Openings
    Print a jobs flyer