Guest Service Representative

posted July 24, 2026

Doubletree Resort by Hilton Hotel Paradise Valley - Scottsdale

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Compensation: $20.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel customer service/front desk experience is preferred.
  • Flexible to work any shifts including holidays and weekends 
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    Doubletree Resort by Hilton Hotel Paradise Valley - Scottsdale

    Resort with 387 Rooms

    Explore Scottsdale and the great outdoors

    Featuring lush tropical gardens, our resort is one mile from Old Town Scottsdale and Fashion Square Mall. Camelback Mountain and Scottsdale Stadium are within five miles of our door, and Phoenix Sky Harbor International Airport is a 20-minute drive. Enjoy shopping and dining in the heart of the city. We offer two outdoor pools and several restaurants.

    Doubletree Resort by Hilton Hotel Paradise Valley - Scottsdale

    5401 North Scottsdale Road

    Scottsdale, AZ 85250

    Resort with 387 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
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