Operations Manager

posted May 26, 2026

Courtyard by Marriott Houston Sugar Land/Stafford

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Compensation: $43,888 to $44,000 per year

You are a motivated leader with strong operational knowledge and a passion for hospitality. You understand the importance of smooth front office operations, teamwork, and exceptional guest service. If you enjoy problem solving, leading teams, and creating a welcoming environment, keep reading.

The Role As the Front Office / Operations Manager, you oversee daily front office operations and support overall hotel functions. You help manage the guest experience, ensure efficient workflow, and assist department leaders with staffing, training, and performance. You are a visible leader who helps maintain service standards and operational excellence.

What You Will Be Doing

  • Oversee daily front office operations including check ins, check outs, and guest service
  • Support staffing, scheduling, training, and coaching of front desk and guest service teams
  • Assist with service recovery and resolve guest concerns professionally
  • Maintain accuracy in billing, reporting, and cash handling procedures
  • Coordinate with housekeeping, engineering, and other departments to ensure smooth operations
  • Ensure compliance with hotel policies, brand standards, and safety requirements
  • Assist with inventory, supplies, and operational needs
  • Support leadership with performance reviews and team development
  • Act as Manager on Duty as scheduled
  • Help maintain a positive, professional, and service oriented environment

    • Why You Will Love It Here

  • Leadership role with daily operational impact
  • Opportunities to grow in hotel management and operations
  • A collaborative team environment where your leadership matters

    • Ready to Join the Team If you are ready to support hotel operations, lead a strong front office team, and create excellent guest experiences, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Previous hotel front office or operations leadership experience preferred
  • Strong communication, leadership, and customer service skills
  • Professional, reliable, and able to lead by example
  • Organized and capable of managing multiple priorities
  • Comfortable with hotel systems, reporting, and operational tools
  • Positive attitude and passion for hospitality
  • Flexible to work any shifts including holidays and weekends
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    Courtyard by Marriott Houston Sugar Land/Stafford

    Hotel with 135 Rooms


    Experience a successful stay near Sugar Land


    Recharge at Courtyard Houston Sugar Land Stafford. Our modern hotel offers everything you need for a fulfilling stay in Stafford TX. Find easy access to attractions like First Colony Mall, Stafford Centre, Sugar Land Ice and Sports Center and Constellation Field. Our convenient hotel location, as well as our flexible event venue, makes for the perfect business meeting or wedding near downtown Houston. Satisfy your appetite at The Bistro, our on-site restaurant serving healthy breakfast and dinner options, Starbucks® coffee and evening cocktails. During your stay near Sugar Land, TX, explore local, nearby restaurants, including Pappadeaux, Kim Son and Razzoo’s. Other essentials include a refreshing outdoor pool and a 24 hour fitness center. Rest up for a productive day in Stafford, thanks to our stylish hotel rooms, equipped with free WiFi, large workspaces and plush bedding. Select rooms also offer private balconies. A successful hotel stay starts at Courtyard Houston Sugar Land Stafford.

    Courtyard by Marriott Houston Sugar Land/Stafford

    12655 Southwest Fwy.

    Stafford, TX 77477

    Hotel with 135 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
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