Guest Service Representative

posted April 13, 2026

Courtyard Ruston

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Compensation: $12.50 to $13.25 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
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    Courtyard Ruston

    Hotel with 110 Rooms

    Experience the refreshing style of our hotel near Ruston, LA

    Discover the imagined styles, comforts & convenience of Courtyard Ruston. Don't settle on yesterday’s hotels in Ruston, LA, our newly renovated abode provides a fresh experience for your stay. Settle into brand new rooms, which provide a true home away from home. Long & restful nights are easy with deluxe bedding including thick mattresses, crisp linens & mountains of plush pillows. Unwind watching our Smart TVs with premium channels & streaming capabilities in every room. Stay connected with free high-speed Wi-Fi, in every space at one of the top Ruston hotels. Stay active, in our cutting-edge fitness center, outfitted with free weights & cardio equipment, then take a dip into our shimmering outdoor pool. Indulge on unique dining experiences at our restaurant, The Bistro, which serves eclectic dinner & breakfast options accompanied by refreshing beverages. Our event space is perfect for any kind of social gathering, making us one of the best wedding venues in Ruston, LA.

    Courtyard Ruston

    1309 Maxwell Boulevard

    Ruston, LA 71270

    Hotel with 110 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
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