Guest Service Representative

posted April 7, 2026

Hyatt Regency Princeton

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Compensation: $17.00 to $17.50 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
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    Hyatt Regency Princeton

    Hotel with 330 Rooms

    Explore New Jersey from the heart of Princeton 

    Hyatt Regency Princeton offers a convenient location close to Route 1 and the Princeton Junction Train Station, making it the perfect location to explore the area. Our deluxe hotel near Princeton University features a glass-enclosed heated pool, state-of-the-art StayFit™ Gym, and scenic running and biking paths just outside our doors. You can enjoy a laugh with friends at Catch A Rising Star Comedy Club or sip cocktails over conversation at Laurea or the Artisan Kitchen & Lounge — all at our hotel in Princeton, NJ.

    Dining
    Located on the Gallery level of the Hyatt Regency Princeton, Laurea Restaurant offers the tastes and traditions of Italy crafted with a contemporary flair. The food is prepared with love and served with joy in an atmosphere that is vibrant and unique. The interior is a combination of large-scale 20th century modern design combined with the comfort of rustic Italian outdoor dining. A towering steel bar structure with cascading light installation is balanced by weightless fabric pergolas floating just overhead along with overflowing planters and piazza-style string lighting. The central bar is surrounded by the warm glow of a pizza oven, an energetic exhibition kitchen, communal and intimate dining, and contemporary wine and private dining rooms with hand-painted antique mirrors.

    Special Events
    Our 32,000 square feet of meeting space in Princeton, NJ boasts high-tech meeting rooms with an on-site A/V team, dramatic ballrooms, expansive exhibit space and a modern conference center—ideal for corporate & hybrid meetings, weddings, and family gatherings.

    Hyatt Regency Princeton

    102 Carnegie Center

    Princeton, NJ 08540-6293

    Hotel with 330 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
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