October 29, 2024
102 Carnegie Center
Princeton, NJ 08540-6293
Reports To Regional Vice President Supervises AGM – F&B, AGM – Rooms, Admin Assistant, H/R Payroll Administrator, Finance Lead Bookkeeper, Front Office Manager, Chief Engineer, Executive Housekeeper, Director of Sales Job Purpose To manage a hotel’s operation and maintain established cost and quality standards in order to ensure superior service and maximize profits. Job Responsibilities Develop short term and long term financial and operational plans for the hotel which support the overall objectives of the company. Prepare the annual hotel budget. Monitor the performance of the hotel through verification and analysis of guest satisfaction systems and monthly financial reports. Initiate corrective action. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action. Implement and maintain local and national sales/marketing programs. Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations. Establish and maintain applicable preventative maintenance programs to protect the physical assets of the hotel. Maintain a security function to protect the assets of the hotel and the personal safety of employees and guests. Implement/maintain two-way communication systems that cross departmental lines to reach all employees. Develop new programs which result in an increased level of guest satisfaction and operational excellence. Manage in compliance with established company policies and procedures and local, state, and federal laws and regulations. Reward employees who meet or exceed guest expectations. Other duties as assigned. Job Skills Computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Ability to exercise excellent communication, presentation, organization, time management and listening skills. Ability to use analytical skills for measuring business potential and value to the hotel. Ability to successfully interact with all levels of customers and hotel management.
Reports To F&B Supervisor, F&B Manager Supervises N/A Job Purpose To sell products provided in the gift shop area as well as provide food and beverage items in the Coffee shop. Provide high quality guest service and demonstrates outstanding interpersonal relations. Job Responsibilities Informs customers about the available food, beverage, and gift shop items available in the Coffee shop and provides customers with information about the hotel. Prepares specialty coffee drinks in accordance with established recipes. Operates Coffee shop equipment according to proper procedures. Maintains a neat and clean environment in the Coffee shop. Cleans equipment, displays, floors, etc. as per SOP for daily cleaning program. Straightens/refreshes/restocks merchandise and food displays to maintain a “fresh” look in the Coffee shop. Close and open Coffee shop on time with proper setup for the day and proper closing procedure for the evening. Completes all sales through the Micros system, processes transactions in accordance with established accounting procedures ensuring proper cash handling, and is responsible for a cash drawer. Assists with managing inventory by monitoring stocks and working with management to place orders. Accounts for all cash and secures money drops in accordance with hotel and company policies. Knows and complies with all company policies and procedures pertaining to this position and its duties. Other duties as assigned. Job Skills Carry out instructions furnished in written, oral, or diagrammatic form. Deal with problems involving several variables. Ability to balance cash drawer and exercise math and basic accounting skills. Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar, using all parts of speech. Speak with poise, voice control, and confidence, using correct English and well-modulated voice. Transcribing, entering, or posting data; talking with and/or signaling people to convey or exchange information, including giving assignments and or directions to helpers or assistants.
Reports To Food & Beverage Supervisor, Manager or Director Supervises N/A Job Purpose To serve meals to patrons according to established rules of etiquette. Job Responsibilities Serves ice water and/or coffee upon greeting the table. Presents menu to diner, suggesting dinner courses, appropriate wines, and answering questions regarding food preparation. Writes order on check or memorizes it. Relays order to kitchen or bar and serves courses from kitchen and service bars. Garnishes and decorates dishes preparatory to serving. Serves patrons from dish at table on occasion. Observes diners to fulfill any additional request and to perceive when meal has been completed. Totals bill and accepts payment or refers patron to cashier. Replenishes supplies and prepares for the next meal. Takes the initiative to greet guests in a friendly and warm manner. Other duties as assigned. Job Skills Use arithmetic to total costs and make change. Talk with different kinds of people to find out what services they want and to give them information. Stand or walk for varying lengths of time, sometimes for long periods. Move fingers and hands easily and quickly to handle things like dishes, money and merchandise. Lift and carry things like heavy trays.
Reports To Lounge Manager, Assistant GM, Dir of F&B, Restaurant Manager Supervises N/A Job Purpose To mix and serve alcoholic and non-alcoholic beverages to patrons of beverage outlets, following standard recipes, and to promote food sales. Job Responsibilities Mix ingredients, such as liquor, soda, water, sugar and bitters to prepare cocktails and other drinks. Serve wine draught, bottled beer, non-alcoholic beverages and food. Collect money for drinks served. Orders and requisitions liquors and supplies. Stock and replenish glasses, beverages, mixes, fruit, and guest supplies. Place bottled goods and glasses to make an attractive display. Wash glasses, bar, and equipment. Slice and pit fruit for garnishing drinks; prepare appetizers, such as pickles, cheese and cold meats. Take the initiative to greet guests in a friendly and warm manner. If functioning in a Lead Capacity: (a) take responsibility for assigned associates in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned associates. Other duties as assigned. Job Skills Use arithmetic to total costs and make change. Communicate with different kinds of people to find out what services they want and to give them information. Stand or walk for varying lengths of time, sometimes for long periods. Move fingers and hands easily and quickly to handle dishes, money, merchandise, etc. Lift and carry heavy items, such as trays.
Apply for these jobs at https://careers.dimensionhospitality.com/hyatt-regency-princeton/jobs