Guest Service Representative

posted March 10, 2026

Courtyard Shreveport-Bossier City/Louisiana Boardwalk

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Compensation: $13.00 to $14.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
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    Courtyard Shreveport-Bossier City/Louisiana Boardwalk

    Hotel with 128 Rooms

    Savor comfort and convenience at our hotel in Shreveport, LA

    Enjoy premium comfort in a prime location at our hotel in Shreveport, LA. Courtyard Shreveport-Bossier City/Louisiana Boardwalk puts you by the area’s top attractions. Take a stroll down the iconic Louisiana Boardwalk & take advantage of incredible shopping, dining & entertainment options. Our Bossier City hotel puts you nearby some of Louisiana's top casinos such as the Horseshoe Casino, Margaritaville & more! Stay in complete comfort with guest rooms that feature room to spread out & make yourself at home. Our signature bedding experience is like sleeping on clouds with plush mattresses, cotton-rich linens & piles of soft pillows. Use the 24-hour fitness center at our hotel in Shreveport Bossier to keep up with your active lifestyle & cool off in our outdoor pool. Start the day with a delectable meal at our onsite restaurant, The Bistro, offering an array of delicious dining options. We look forward to hosting you at our hotel near downtown Shreveport!

    Courtyard Shreveport-Bossier City/Louisiana Boardwalk

    100 Boardwalk Boulevard

    Bossier City, LA 71111

    Hotel with 128 Rooms
    Managed By Dimension Hospitality
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