Front Office Supervisor

posted March 2, 2026

Boca Raton Marriott at Boca Center

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Compensation: $18.50 per hour

You are friendly, confident, and passionate about delivering excellent service. You know how to lead by example, support the front desk team, and create positive guest experiences. If you enjoy problem solving and guiding a team, keep reading.

The Role As the Guest Service Supervisor, you support front desk operations and help lead the guest services team. You assist with training, service recovery, shift coverage, and ensuring that guests receive a smooth and welcoming experience from arrival to departure.

What You Will Be Doing

  • Assist in supervising front desk staff and daily operations
  • Support check ins, check outs, reservations, and guest inquiries
  • Provide coaching and training to team members
  • Handle guest concerns and resolve service issues professionally
  • Ensure front desk procedures and brand standards are followed
  • Maintain accurate records, logs, and shift information
  • Communicate important updates to management and other departments
  • Assist with cashiering, billing, and basic audit tasks

    Why You Will Love It Here

  • Competitive pay and benefits that support your life inside and outside the hotel
  • A positive and team oriented environment
  • Opportunities for growth in front office and hotel leadership
  • A role where you help shape the guest experience

    Ready to Join the Team If you are ready to support and lead the guest services team and deliver excellent service, we would love to meet you. Apply now. EOE

    Qualifications

    What Makes You You

    • Previous front desk or hospitality experience required
    • Strong customer service and communication skills
    • Ability to lead, coach, and support a team
    • Calm, professional, and dependable
    • Strong problem solving and multitasking abilities
    • Comfortable with computers and hotel systems
    • Must be flexible to work any shifts, including holidays and weekends
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    Boca Raton Marriott at Boca Center

    Hotel with 256 Rooms

    Retreat and refocus at one of the top Boca Raton hotels

    Travel brilliantly at one of the most convenient Boca Raton hotels, located in the heart of downtown and a short drive to the beach, amazing restaurants, and shopping. A refreshing destination for business and leisure, the award-winning Boca Raton Marriott at Boca Center offers 12 meeting spaces and Boca Raton wedding venues in over 13,000 square-feet, complete with modern AV equipment, expert planners, and custom catering. As one of the most sophisticated downtown Boca Raton hotels, our stylishly appointed hotel rooms & suites offer complimentary WiFi, Smart TVs, floor-to-ceiling windows, and scenic city views, with access to our outdoor pool and fitness center, all within minutes of Town Center at Boca Raton, museums, family attractions, Mizner Park, Lynn University, Boomers Playland, & Florida Atlantic University. Cap an unforgettable day at Sonrisa, serving Caribbean/American fare with full evening bar, or new Veranda, onsite at one of the top hotels near Boca Raton FL. Stay inspired.

    Boca Raton Marriott at Boca Center

    5150 Town Center Circle

    Boca Raton, FL 33486

    Hotel with 256 Rooms
    Managed By Dimension Hospitality
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