Guest Service Representative

posted February 28, 2026

Embassy Suites by Hilton Destin Miramar Beach

Save this job

Compensation: $16.00 to $17.50 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    Why You Will Love It Here

  • Competitive pay and benefit that support your life inside and outside the hotel
  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

    • Strong customer service and communication skills
    • Friendly, positive, and professional presence
    • Comfortable using computers and hotel systems
    • Dependable, organized, and able to multitask
    • Prior hotel or customer service experience is helpful but not required
    • Must be flexible to work any shifts, including holidays and weekends
    • Save this job

    Embassy Suites by Hilton Destin Miramar Beach

    All Suite

    Two-room suites and coastal breezes

    Our hotel offers private beach access and is within three miles of Silver Sands Premium Outlet and world-class golf courses such as The Links. Baytowne Wharf, Big Kahuna’s Water Park, and The Track are less than a 20-minute drive away. Our made-to-order breakfast, outdoor pool, and evening reception complete your stay.

    Calypso Cafe

    Join us in Calypso Cafe for delicious entrees prepared by our award-winning Chef, Allan Haas. Chef Haas delights guests with fresh seafood and daily specials, shining the spotlight on local flavors.

    Embassy Suites by Hilton Destin Miramar Beach

    570 Scenic Gulf Drive

    Destin, FL 32550

    All Suite
    Managed By Dimension Hospitality
    Current Job Openings
    Print a jobs flyer