Room Service Order Taker

posted February 25, 2026

Embassy Suites by Hilton Fort Worth Downtown

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Compensation: $17.50 to $18.00 per hour

You are friendly, attentive, and enjoy making guests feel cared for. You understand how important accuracy and hospitality are when taking orders and coordinating in‑room dining service. If you are customer focused, organized, and enjoy supporting food and beverage operations, keep reading.

The Role As a Room Service Order Taker, you handle in‑room dining calls, take guest food and beverage orders, enter them accurately into the system, and coordinate with the culinary and service teams to ensure timely and professional delivery.

What You Will Be Doing

  • Answer room service calls promptly and courteously
  • Take food and beverage orders with accuracy and attention to detail
  • Enter orders into the POS system and communicate special requests
  • Provide menu information and assist guests with recommendations
  • Coordinate order timing with the kitchen and room service team
  • Ensure orders are complete, accurate, and ready for delivery
  • Maintain cleanliness and organization of the room service area
  • Follow hotel and food safety standards at all times
  • Assist with additional food and beverage tasks as needed

    Why You Will Love It Here

  • Competitive pay and benefits that support your life inside and outside the hotel
  • A supportive and team driven work environment
  • Opportunities to grow in food and beverage or hotel operations
  • A role where you help create convenient and memorable guest experiences

    Ready to Join the Team If you are ready to deliver excellent guest service and support a smooth room service operation, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong communication and guest service skills
  • Friendly phone presence and attention to detail
  • Ability to multitask and work in a fast paced environment
  • Organized, dependable, and team oriented
  • Comfortable using computer and POS systems
  • Food and beverage experience is helpful but not required
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    Embassy Suites by Hilton Fort Worth Downtown

    All Suite

    Spacious suites in downtown Fort Worth

    Our suites are within a five minute walk of Sundance Square Plaza, Bass Hall, and Fort Worth Convention Center. Explore the neighborhood with the free downtown trolley, which stops outside the hotel. We have an indoor pool, fitness center, and concierge services. Enjoy daily made-to-order breakfast and our evening reception.

    After a long day, start with a refreshing beverage or cocktail at our complimentary manager's reception, then retreat to your room or suite and order room service for a private and comfortable Fort Worth dining experience. From appetizers to burgers, and entrees in between, you’ll love the convenience of in-suite dining at our downtown Fort Worth Embassy Suites Just don’t forget to order dessert!

    Fifth & Commerce offers hand crafted cocktails, locally selected beers, fine wines and award-winning bourbons. In addition to our spirits, we serve a chef-inspired menu with a unique Texas twist. Our dishes are carefully prepared to provide a casual yet elevated dining experience.

    We have boardrooms with natural light, integrated A/V technology, and a sky-lit atrium with space for 250 guests. We’re specialists in small meetings and have packages to suit your needs.

    Embassy Suites by Hilton Fort Worth Downtown

    600 Commerce Street

    Fort Worth, TX 76102

    All Suite
    Managed By Dimension Hospitality
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