Job Purpose

To set up all meetings, meal functions and audio visual equipment in accordance with hotel and company policies. To facilitate all customer requests in a timely and courteous manner.

Shift

3:00pm - 11:00pm

Job Responsibilities

• Completes all work assignments and follows all instructions directed by supervisor or shift leader.
• Ensures all water, amenities, audio-visual and breaks are in room at least 15 minutes prior to start of meeting.
• Complies with all customer needs for additional equipment and supplies and conveys the additional charge to the guest. Notifies supervisor to add to the guest check.
• Displays good customer relation skills. Takes initiative to greet guests in a friendly manner.
• Sets up and cleans all meeting and meal function rooms in accordance with company and hotel specifications.
• Freshens all meeting rooms during meal breaks by replacing ashtrays, changing cloths if necessary, refilling candy jars, replacing water glasses, refilling water pitchers, and removing garbage from meeting areas and break tables.
• Assists with meal service and breakdown as needed. Assists in getting banquet guest checks signed and turned in to the front office for proper posting.
• Follows all energy conservation guidelines as well as safety procedures.
• Other duties as assigned.

Job Skills

• Carry out specific oral or written instructions, frequently following a simple routine.
• Do the same task over and over frequently in the same way.
• Stand and walk for long periods of time.
• Lift and carry things like luggage, trays of dishes, banquet tables and chairs, etc.
• Use hands and fingers skillfully and easily.

Physical Requirements

• Ability to speak and hear.
• Close and distance vision.
• Frequently lifts/carries up to 50 lbs.
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Qualifications

Education - HS Diploma or equivalent.

Experience - None required.

Licenses/Certifications - N/A.