Description

Job Purpose:  To supervise Room Attendants and inspect hotel guestrooms, bathrooms, corridors, and lobbies. 

Job Responsibilities:

1.     Assign work to Room Attendants and train associates in housekeeping duties; may perform cleaning duties. 

2.     Post room occupancy records. 

3.     Adjust guests’ complaints regarding housekeeping service or equipment. 

4.     Write requisitions for room supplies and furniture renovation or replacements. 

5.     Examine carpets, drapes and furniture for stains, damage, or wear. 

6.     Check and count linens and supplies.  Aid in budget control through supervision of employees’ use of linen, supplies and equipment. 

7.     Record inspection results and notifies cleaning personnel of inadequacies. 

8.     Communicate with other hotel departments regarding problems which need their attention. 

9.     Ensure key control policies. 

10.     Take the initiative to greet guests in a friendly and warm manner. 

11.     Other duties as assigned. 

Job Skills: 

1.     Familiarity with regulations of the material safety data sheets when using chemicals 

2.     Use hands to lift, carry, or pull objects that may be heavy. 

3.     Understand simple instructions. 

4.     Learn simple procedures and techniques. 

5.     Perform routine work or the same task over and over again. 

6.     Plan the work of others. 

Physical Requirements:

Ability to speak and hear. 

Close and distance vision. 

Frequent sitting with some walking and standing. 

Frequently lifts/carries up to 25 lbs. 

Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Identify and distinguish colors  

Stand for long periods of time        

Walk extended distances      

Lift/carry 6-25 lbs.        

Kneel and/or stoop repeatedly 

Must be able to work weekends & holidays.

Working Conditions:

Continually works in normal office conditions and in close proximity to others.  

Outdoor weather conditions 

With fumes or airborne particles 

Near toxic or caustic chemicals 

Qualifications

Job

Qualifications

Education - High school diploma preferred.

Experience - At least 2-3 years of housekeeping experience required

Licenses/Certifications - N/A