Description

Job Purpose:  To supervise Room Attendants and inspect hotel guestrooms, bathrooms, corridors, and lobbies. 

Job Responsibilities:

• Assign work to Room Attendants and train associates in housekeeping duties; may perform cleaning duties. 
• Post room occupancy records. 
• Adjust guests’ complaints regarding housekeeping service or equipment. 
• Write requisitions for room supplies and furniture renovation or replacements. 
• Examine carpets, drapes and furniture for stains, damage, or wear. 
• Check and count linens and supplies.  Aid in budget control through supervision of employees’ use of linen, supplies and equipment. 
• Record inspection results and notifies cleaning personnel of inadequacies. 
• Communicate with other hotel departments regarding problems which need their attention. 
• Ensure key control policies. 
• Take the initiative to greet guests in a friendly and warm manner. 
• Other duties as assigned. 

Job Skills: 

• Familiarity with regulations of the material safety data sheets when using chemicals 
• Use hands to lift, carry, or pull objects that may be heavy. 
• Understand simple instructions. 
• Learn simple procedures and techniques. 
• Perform routine work or the same task over and over again. 
• Plan the work of others. 

Physical Requirements:

• Ability to speak and hear. 
• Close and distance vision. 
• Frequent sitting with some walking and standing. 
• Frequently lifts/carries up to 25 lbs. 
• Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Identify and distinguish colors  
• Stand for long periods of time        
• Walk extended distances      
• Lift/carry 6-25 lbs.        
• Kneel and/or stoop repeatedly 
• Must be able to work weekends & holidays.

Working Conditions:

• Continually works in normal office conditions and in close proximity to others. orks in normal office conditions and in close proximity to others.
• Outdoor weather conditions 
• With fumes or airborne particles 
• Near toxic or caustic chemicals 

Qualifications

Education - High school diploma preferred. 

Experience - At least 2-3 years of housekeeping experience required 

Licenses/Certifications - N/A