Description

Job Purpose: The food runner facilitates the accurate and timely delivery of food from the kitchen to points of service in the Food & Beverage outlets. The food runner also aids with kitchen expediting & table service when needed. 

Job Responsibilities:

• Monitors orders received by kitchen via the point of sale (POS) system. 
• Reviews order details and makes needed preparations regarding each order’s needed items and delivery location.
• Ensures each order is completed on time, notifying kitchen & restaurant leadership when there are delays.
• Ensures that each order is complete, with all needed items, before departing kitchen.
• Transports orders using safe practices and delivers completed to designated ‘drop zone’.
• Assists with retrieval of trays, lids and other equipment to the kitchen.
• Assists with serving guests, as needed.
• Assists with kitchen expediting of orders, as needed.
• Assists with arrangement and delivery of orders for other F&B outlets including bars, market and room service.
• Other duties as assigned.

Job Skills:

• Strong service communication skills (Verbal & written) to assist both guests and team.
• Ability to read, comprehend, and explain information from menus and food orders.
• Ability to utilize kitchen equipment safely and properly, including toasters, slicers, blenders, coffee brewers, etc.
• Ability to understand spatial arrangements to navigate quickly through a large area.
• Ability to lift large trays, balance multiple items, carry safely + properly with great frequency.
• Attention to detail for accuracy of orders and protection with allergens / dietary restrictions.

Physical Requirements:

• Ability to speak and hear. Close and distance vision. Frequently lifts/carries up to 50 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Additional physical & visual requirements
• Stand for long periods of time
• Walk extended distances
• Lift/carry 26-50 lbs.
• Able to work overtime and/or irregular hours

Working Conditions:

• Outdoor weather conditions
• Extreme heat (non-weather)
• Wet or humid conditions
• Near moving or mechanical parts
• With fumes or airborne particles
• Near toxic or caustic chemicals
• Near risk of electrical shock
• Near loud noises

Qualifications

Education - HS Diploma or equivalent.

Experience - One-year F&B experience preferred.

Licenses/Certifications - Food Safety Certification.