Jobs at Hilton Garden Inn Nashville Vanderbilt

• Dual Accounting Clerk (Finance/Accounting)

  Dual Properties: Hilton Garden Inn Vanderbilt and Home2 Suites Nashville

• Dual Chief Engineer (Engineering/Maintenance)

  Reports To General Manager Supervises Maintenance Associates Job Purpose To supervise maintenance operations - i.e., refrigeration, heating, plumbing, etc., maintain the highest standards of the physical structure of the hotel to ensure guest satisfaction in all areas of the property. Job Responsibilities Supervise, develop and maintain ongoing maintenance operation for hotel, including refrigeration, heating, plumbing, water treatment, preventive maintenance, hotel rooms, A/H units, ice machines, pools, lighting, kitchen equipment, emergency generators, water softeners, switch rooms, roof exhausts, electrical substations, etc. Ensure projects are completed according to specifications and on time by studying work schedules and estimating worker-hour requirements for completion. Establish or adjust work procedures to meet production schedules. Work closely with Housekeeper and Front Desk Manager to ensure coordination of activities. May confer with other supervisors to coordinate activities of individual departments. Aid and instruct craftsmen in scheduling work, ordering material and completing assignments by a specified date. May estimate, requisition, and inspect materials. Meet with architects to discuss blueprints, contact contractors to submit bids for new construction, and meets with construction supervisors to discuss different phases of work. Perform work within departmental expense plans. Analyze and resolve work problems, or assist workers in solving problems. Initiate or suggest plans to motivate workers. Recommend or initiate personnel actions, such as training, promotions, transfers, discharges, and disciplinary measures. Reward employees who meet/exceed expectations. Confer with workers’ representatives. Interprets specifications, job orders, and company policies to workers and enforces safety regulations. Establishes or adjusts work procedures to meet production schedules, recommends measures to improve production. May set up machines and equipment. Other duties as assigned. Job Skills Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. Read and understand instructions, safety rules, etc. Write reports with proper format, punctuation, spelling, and grammar. Speak with poise, voice control, and confidence, using correct grammar and well-modulated voice. Ability to understand the technologies required in the work you are directing

• Guest Service Representative (Guest Services)

  Reports To Front Office/Operations Manager Supervises N/A Job Purpose To perform in a pleasant, professional and efficient manner, a combination of duties mainly related, but not limited, to check-in and check-out of guests which contributes to an overall positive experience. Job Responsibilities Greet, register, and assign rooms to guests. Issue room key and escort instructions to Bell person or directly to guest as appropriate, without announcing room numbers. Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, entertainment and travel directions. Keep records of room availability and guests’ accounts. May make, confirm and cancel reservations for guests. Compute bill, collects payment and makes change for guests. May post charges such as room, food, liquor or telephone by hand or machine. Date-stamp, sort and rack incoming mail and messages. Transmit and receive messages using equipment such as telephone, fax and switchboard. Understand and enforce the hotel company credit policies. Account for all cash and makes deposits in accordance with hotel and company policies. Take the initiative to greet guests in a friendly and warm manner. If functioning in a Lead Capacity: (a) take responsibility for assigned employees in the absence of the Supervisor, (b) assign work, and ensure proper performance of assigned employees. May make restaurant, transportation or entertainment reservations for guests; may deposit guests’ valuables in hotel safe or safe-deposit box; may order complimentary flowers or champagne for special guests. Other duties as assigned. Job Skills Speak clearly and listen carefully. Use personal judgment and specialized knowledge to give information to people. Communicate well with many different kinds of people. Change easily and frequently from one activity to another such as from typing to interviewing, to searching in a directory, to using a telephone. Use eyes, hands, and fingers accurately while operating a switchboard or computer keyboard.

• Dual Housekeeping Manager (Housekeeping)

  While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

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