Banquet Captain

posted September 27, 2024

Grand Hyatt Nashville

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Compensation: $11.00 per hour + Gratuity

Job Type
Full-time

Description

Reports To
Banquet Manager
Supervises
Banquet Servers, Banquet Setup
Job Purpose
To plan the serving details for banquets, receptions, and other social functions.
Job Responsibilities
  1. Requisitions additional help as required by banquet schedule.
  2. Directs setting up of tables, and decorations.
  3. Plans the serving order and orchestrates its completion in a timely, quiet and courteous manner.
  4. Supervises
    wait staff and set up staff. Trains all set up and wait staff. Ensures that waiters and waitresses are ready to serve meal when it is prepared.
  5. Takes the initiative to greet guests in a friendly and warm manner and ensures all needs are met. Observes guests to fulfill any additional requests, to perceive when next course should begin, or when meal is completed.
  6. Aides in the operation of banquet department.
  7. Ensures proper banquet check control.
  8. Actively participates in room set up and service.
  9. Inventories all equipment.
  10. Displays awareness and compliance with security, safety, emergency and energy procedures.
  11. Relieves banquet manager and operates the department.
  12. Other duties as assigned.
Job Skills
  1. Use judgment and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service.
  2. Perform a variety of activities, changing activities frequently and sometimes without notice.
  3. Plan and carry out an activity, such as a card party or dance.
  4. Plan the work of others.

Requirements

Education
  • HS Diploma or equivalent
Experience
  • Minimum 6 months experience in banquets or food service.
Licenses/Certifications
  • TIPS certification and Food Safety certification
Salary Description
$11.00 per hour + Gratuity
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Grand Hyatt Nashville

591 Room Hotel

Immerse Yourself in Luxury at Our Downtown Nashville Hotel on Broadway

Stay in the middle of the action at Grand Hyatt Nashville, your downtown upscale retreat. Within walking distance of The Gulch and Midtown, our Broadway hotel features one of the highest outdoor rooftop bars in Music City, a rooftop pool, a spa and seven food and beverage experiences.

Get a good night’s rest in one of our 591 rooms, including 53 suites at Grand Hyatt Nashville. Experience downtown Nashville right outside our hotel’s doorstep, then retreat to upscale comfort. With hardwood floors and floor-to-ceiling windows, our rooms come with the thoughtful amenities you expect, like 55-inch flat-screen TVs—and a few luxurious touches, including blackout curtains and BALMAIN® bath amenities. Craving more space? Opt for a suite offering more room, a living area for you to spread out and access to our signature Grand Club® during your stay.

Take your pick from seven incredible dining establishments. At Grand Hyatt Nashville, you’ll find no shortage of diverse eateries with local fare to nosh on.

Voted the Best New Hotel in North America by M.I.C.E., Grand Hyatt Nashville is centrally located on world-renowned Broadway with easy access to transportation within the metropolitan area. Our event and meeting spaces are the third largest in downtown Nashville, featuring breathtaking design and architecture, and a variety of indoor and outdoor venue options, as well as dedicated catering, event planning, and audiovisual teams.

Downtown Nashville is the place to be for live music, authentic Southern eats and a rocking good time no matter where you go. Grand Hyatt Nashville puts you in the heart of it all, with a Broadway location that’s walking distance to The Gulch, Ryman Auditorium and Music City’s top entertainment, sports and shopping destinations.