Loss Prevention Officer

posted September 12, 2024

Grand Hyatt Nashville

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Compensation: $20/hour

Job Type
Full-time

Description

Reports To
Director of Safety & Security, Front Office Manager, Rooms Management
Supervises
N/A
Job Purpose
To patrol hotel premises in order to maintain order, enforce rules and regulations, and insure observance of applicable laws.
Job Responsibilities
  1.  Patrol lobbies, corridors, and public rooms, confer with management, interview guests and employees and interrogates persons to detect infringements, investigate disturbances, complaints, thefts, vandalism, etc.
  2.  Patrol public areas to detect fires, unsafe conditions and damaged or inoperative safety equipment.
  3.  Warn or eject troublemakers and cautions careless persons.
  4.  Obtain assistance for accident victims and file accident reports.
  5.  Notify staff of presence of persons with questionable reputations.
  6.  Assist management and enforcement officers in emergency situations.
  7.  May enter and check rooms of guests suspected of leaving without paying bill to confirm suspicions and to seize any remaining personal property.
  8.  Other duties as assigned.
Job Skills
  1.  Think clearly and react quickly in emergencies.
  2.  Learn and apply rules and procedures which are sometimes hard to understand.
  3.  Use equipment skillfully.
  4.  Make conclusions based on facts and also on your own personal judgment.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

Requirements

Job Qualifications
Education
High school diploma or equivalent
Experience
None
Licenses/Certifications
Security Office certification preferred

Physical Requirements:

Ability to speak and hear in English. Close and distance vision. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bimanual dexterity and fine motor skills. Continually works in normal office conditions and in close proximity to others.

Salary Description
$20/hour
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Grand Hyatt Nashville

591 Room Hotel

Immerse Yourself in Luxury at Our Downtown Nashville Hotel on Broadway

Stay in the middle of the action at Grand Hyatt Nashville, your downtown upscale retreat. Within walking distance of The Gulch and Midtown, our Broadway hotel features one of the highest outdoor rooftop bars in Music City, a rooftop pool, a spa and seven food and beverage experiences.

Get a good night’s rest in one of our 591 rooms, including 53 suites at Grand Hyatt Nashville. Experience downtown Nashville right outside our hotel’s doorstep, then retreat to upscale comfort. With hardwood floors and floor-to-ceiling windows, our rooms come with the thoughtful amenities you expect, like 55-inch flat-screen TVs—and a few luxurious touches, including blackout curtains and BALMAIN® bath amenities. Craving more space? Opt for a suite offering more room, a living area for you to spread out and access to our signature Grand Club® during your stay.

Take your pick from seven incredible dining establishments. At Grand Hyatt Nashville, you’ll find no shortage of diverse eateries with local fare to nosh on.

Voted the Best New Hotel in North America by M.I.C.E., Grand Hyatt Nashville is centrally located on world-renowned Broadway with easy access to transportation within the metropolitan area. Our event and meeting spaces are the third largest in downtown Nashville, featuring breathtaking design and architecture, and a variety of indoor and outdoor venue options, as well as dedicated catering, event planning, and audiovisual teams.

Downtown Nashville is the place to be for live music, authentic Southern eats and a rocking good time no matter where you go. Grand Hyatt Nashville puts you in the heart of it all, with a Broadway location that’s walking distance to The Gulch, Ryman Auditorium and Music City’s top entertainment, sports and shopping destinations.

Grand Hyatt Nashville

1000 Broadway

Nashville, TN 37203

591 Room Hotel
Managed By Dimension Hospitality

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