Food & Beverage Outlet Supervisor

posted August 26, 2024

Grand Hyatt Nashville

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Compensation: $23.00/hour

Job Type
Full-time

Description

Reports To
Director of F & B and/or F & B Manager
Supervises
Greeter/Seater/Cashier, Server, Busser/Utility, Room Service Server, Runner, Bartender
Job Purpose
To supervise and coordinate activities of F & B outlet and staff to provide fast and courteous service to guests.
Job Responsibilities
  1. Schedules dining reservations and arranges parties or special services for guests.
  2. Greets guests, escorts them to tables, and provides menus.
  3. Adjusts complaints of guests.
  4. Assigns work tasks and coordinates activities of outlet staff to ensure prompt and courteous service to guests.
  5. Inspects outlet serving stations for neatness and cleanliness, and requisitions table linens and other outlet supplies for tables and serving stations.
  6. May interview, outlet candidates, train outlet staff, schedule work hours and keep time records of outlet workers.
  7. May assist in planning menus, prepare beverages and expedite food orders.
  8. May collect payment from guests and total receipts at end of shift to verify sales and clear cash register.
  9. Rewards associates who use their empowerment to meet or exceed guest expectations.
  10. Other duties as assigned.
Job Skills
  1.  Speak clearly.
  2.  Use judgment and reasoning to cope with emergencies, such as sudden illness, accident, or interrupted service.
  3.  Perform a variety of activities, changing activities often and sometimes without notice.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

Requirements

Job Qualifications
Education
HS Diploma or equivalent
Experience
One year experience as cashier, two years experience as a server, and one year in direct sales or the 

                        retail trade; OR, an equivalent combination of experience.

Licenses/Certifications
TIPS Certification and Food Safety Certification

Physical Requirements and working conditions:  

Ability to speak and hear in English. Close and distance vision. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Salary Description
$23.00/hour
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Grand Hyatt Nashville

591 Room Hotel

Immerse Yourself in Luxury at Our Downtown Nashville Hotel on Broadway

Stay in the middle of the action at Grand Hyatt Nashville, your downtown upscale retreat. Within walking distance of The Gulch and Midtown, our Broadway hotel features one of the highest outdoor rooftop bars in Music City, a rooftop pool, a spa and seven food and beverage experiences.

Get a good night’s rest in one of our 591 rooms, including 53 suites at Grand Hyatt Nashville. Experience downtown Nashville right outside our hotel’s doorstep, then retreat to upscale comfort. With hardwood floors and floor-to-ceiling windows, our rooms come with the thoughtful amenities you expect, like 55-inch flat-screen TVs—and a few luxurious touches, including blackout curtains and BALMAIN® bath amenities. Craving more space? Opt for a suite offering more room, a living area for you to spread out and access to our signature Grand Club® during your stay.

Take your pick from seven incredible dining establishments. At Grand Hyatt Nashville, you’ll find no shortage of diverse eateries with local fare to nosh on.

Voted the Best New Hotel in North America by M.I.C.E., Grand Hyatt Nashville is centrally located on world-renowned Broadway with easy access to transportation within the metropolitan area. Our event and meeting spaces are the third largest in downtown Nashville, featuring breathtaking design and architecture, and a variety of indoor and outdoor venue options, as well as dedicated catering, event planning, and audiovisual teams.

Downtown Nashville is the place to be for live music, authentic Southern eats and a rocking good time no matter where you go. Grand Hyatt Nashville puts you in the heart of it all, with a Broadway location that’s walking distance to The Gulch, Ryman Auditorium and Music City’s top entertainment, sports and shopping destinations.

Grand Hyatt Nashville

1000 Broadway

Nashville, TN 37203

591 Room Hotel
Managed By Dimension Hospitality

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