Reports To

Supervises

Job Purpose

Job Responsibilities

1. Escorts incoming hotel guests to rooms and assists guests with luggage.
2. Attends and participates in monthly front desk meetings.
3. Inspects guest’s room to ensure that it is in order and that supplies are adequate.
4. Explains features of room such as operation of radio, television, telephone, in-room movie system, etc.
5. Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
6. Pages guests in lobby, dining rooms or other parts of property. Delivers messages and runs errands.
7. Maintains courtesy van consisting of washing, cleaning, and fueling.
8. Raises, lowers, and ensures proper handling of American flag.
9. Maintains lobby in a clean and tidy manner; this includes, but is not limited to ashtrays, trash, seating areas, front doors, floors, etc.
10. Maintains the front porte-cochere by picking up trash, cleaning oil leaks, shoveling snow, melting ice, hosing off sidewalks, etc.
11. Other duties as assigned.

Job Skills

1. Carry out specific oral or written instructions, frequently following a routine.
2. Do the same task over and over, frequently in the same way.
3. Lift and carry things like luggage, trays of dishes, and bags of golf clubs.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates. 

Job Qualifications

Education

Experience

Licenses/Certifications

Salary Description