Reports To

Supervises

Job Purpose

Job Responsibilities

1. Develop short term and long term financial and operational plans for the restaurant which support the overall objectives of the company.
2. Prepare the annual budget.
3. Monitor the performance of the restaurant through verification and analysis of customer satisfaction systems and financial reports. Initiate corrective action.
4. Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.
5. Implement and maintain sales/marketing programs.
6. Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.
7. Establish and maintain applicable preventative maintenance programs to protect the physical assets of the restaurant.
8. Maintain a security function which protects both the assets of the restaurant and the personal safety of employees and customers.
9. Implement and maintain effective two-way communication systems which reach all employees.
10. Develop new programs which result in an increased level of customer satisfaction and operational excellence.
11. Other duties as assigned.

Job Skills

1. Read and interpret business records and statistical reports, and make business decisions based on production reports and similar facts, as well as experience and opinion.
2. Use mathematical skills to interpret financial information and prepare budgets.
3. Analyze and interpret policies established by administrators.
4. Change activity frequently and cope with interruptions.

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates.

Job Qualifications

Education

Experience

Licenses/Certifications

Physical Requirements and working conditions:  

Ability to speak and hear in English. Close and distance vision. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Salary Description