Guest Service Representative

posted November 11, 2026

Best Western Inn & Suites San Diego – Zoo/SeaWorld Area

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Compensation: $19.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends  
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    Best Western Inn & Suites San Diego – Zoo/SeaWorld Area

    Hotel with 199 Rooms


    Between Balboa Park and Mission Bay

    Experience comfort and convenience at Best Western Inn & Suites San Diego – Zoo/SeaWorld Area, where exceptional service meets an ideal location. Situated in the heart of Mission Valley, this welcoming hotel in San Diego provides the perfect base for exploring the city's most beloved attractions or conducting business in America's Finest City. Spacious guest rooms and suites offer a peaceful retreat after a day of adventure or meetings. Each accommodation features modern amenities including free Wi-Fi, work desks, and premium bedding. Families particularly appreciate our two-bedroom suites with fun bunk bed options, while business travelers value our well-appointed workspaces and business center. As a hotel near SeaWorld®, we position you perfectly for San Diego's premier destinations. Located just four miles from both SeaWorld and the world-famous San Diego Zoo, you're also near the historic charm of Old Town, the cultural treasures of Balboa Park, and the sun-soaked shores of Mission Beach. The San Diego Convention Center and downtown's dynamic Gaslamp Quarter are only six miles away, making us ideal for both leisure and business travelers. Start each morning with our complimentary full hot breakfast buffet, featuring eggs, breakfast meats, and a variety of continental options. After a busy day, unwind in our heated outdoor pool and hot tub, or maintain your workout routine in our well-equipped fitness center. Additional conveniences include guest laundry facilities and electric vehicle charging stations. We invite you to discover why guests choose our hotel as their San Diego home base. Whether you're here for family fun at nearby attractions, attending business meetings, or simply exploring America's Finest City, our attentive staff stands ready to ensure your stay exceeds expectations. Come experience the perfect blend of comfort, convenience, and hospitality at our Mission Valley location.

    Best Western Inn & Suites San Diego – Zoo/SeaWorld Area

    2485 Hotel Circle Place

    San Diego, CA 92108

    Hotel with 199 Rooms
    Managed By Dimension Hospitality
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