Guest Service Supervisor

posted October 29, 2026

Courtyard by Marriott San Diego Del Mar/Solana Beach

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Compensation: $22.00 to $22.50 per hour

You are friendly, confident, and passionate about delivering excellent service. You know how to lead by example, support the front desk team, and create positive guest experiences. If you enjoy problem solving and guiding a team, keep reading.

The Role As the Guest Service Supervisor, you support front desk operations and help lead the guest services team. You assist with training, service recovery, shift coverage, and ensuring that guests receive a smooth and welcoming experience from arrival to departure.

What You Will Be Doing

  • Assist in supervising front desk staff and daily operations
  • Support check ins, check outs, reservations, and guest inquiries
  • Provide coaching and training to team members
  • Handle guest concerns and resolve service issues professionally
  • Ensure front desk procedures and brand standards are followed
  • Maintain accurate records, logs, and shift information
  • Communicate important updates to management and other departments
  • Assist with cashiering, billing, and basic audit tasks

    • Why You Will Love It Here

  • A positive and team-oriented environment
  • Opportunities for growth in front office and hotel leadership
  • A role where you help shape the guest experience

    • Ready to Join the Team If you are ready to support and lead the guest services team and deliver excellent service, we would love to meet you. Apply now. EOE

    Qualifications

    What Makes You You

  • Previous front desk or hospitality experience required
  • Strong customer service and communication skills
  • Ability to lead, coach, and support a team
  • Calm, professional, and dependable
  • Strong problem solving and multitasking abilities
  • Comfortable with computers and hotel systems

    • Flexible to work any shifts including holidays and weekend

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    Courtyard by Marriott San Diego Del Mar/Solana Beach

    Hotel


    Courtyard Del Mar/Solana Beach – Top Solana Beach Hotel

    Just a short walk to the coast, the unique Courtyard by Marriott San Diego Del Mar/Solana Beach stands out among Solana Beach hotels, designed with both work and play in mind. Our heated outdoor pool and nearby beach are perfect for relaxation and entertainment. Enjoy our prime location on the historic Pacific Coast Highway in close proximity to Del Mar Race Track/Fairgrounds, as well as the Cedros Avenue Design District, Fletcher Cove Beach, and Family Park. Business travelers will appreciate our complimentary internet, updated in-room technology, and on-site business center to meet all professional needs. Each guest room features a pillow-top mattress, flat-screen TV with streaming, mini fridge, and access to our fitness center and pool. Savor breakfast, evening bites, and cocktails at our on-site restaurant, The Bistro. Make your San Diego stay exceptional at Courtyard San Diego Del Mar/Solana Beach.

    Courtyard by Marriott San Diego Del Mar/Solana Beach

    717 South Highway 101

    Solana Beach, CA 92075

    Hotel
    Managed By Dimension Hospitality
    Current Job Openings
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