Front Office Manager

posted August 31, 2026

Courtyard Santa Clarita Valencia

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Compensation: $70,304 per year

You are a strong leader with excellent communication, organization, and hospitality skills. You understand front office operations inside and out and know how to create a welcoming and efficient guest experience. If you enjoy leading teams and ensuring smooth daily operations, keep reading.

The Role As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training, performance, and service standards while ensuring a positive guest experience from arrival through departure. You work closely with hotel leadership to maintain productivity, accuracy, and exceptional service.

What You Will Be Doing

  • Lead daily front office operations, including staff supervision and scheduling
  • Train, coach, and develop front desk and guest service team members
  • Oversee check ins, check outs, reservations, and billing accuracy
  • Resolve escalated guest concerns and service issues professionally
  • Ensure compliance with hotel policies, brand standards, and procedures
  • Monitor financial processes such as cash handling and end of day reporting
  • Communicate effectively with housekeeping, engineering, and leadership
  • Support hiring, performance reviews, and team development
  • Maintain a welcoming, efficient, and service focused front office environment

    • Why You Will Love It Here

  •  Leadership role with daily guest impact
  • Opportunities for growth within hotel operations
  • Supportive, team oriented environment

    • Ready to Join the Team If you are ready to lead a high performing front office team and deliver exceptional guest service, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Previous hotel front office leadership experience required
  • Strong communication, leadership, and problem solving skills
  • Organized, dependable, and detail oriented
  • Comfortable using hotel systems, reporting tools, and front office processes
  • Able to multitask and maintain professionalism under pressure
  • Passionate about hospitality and creating excellent guest experiences

    • Flexible to work any shifts, including holidays and weekends.

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    Courtyard Santa Clarita Valencia

    Hotel with 140 Rooms

    Experience Vibrant Santa Clarita From Our Valencia, CA Hotel

    For a sunny & refreshing stay in Santa Clarita, CA, look no further than Courtyard Santa Clarita Valencia! Our Valencia, CA hotel will impress you with generously sized rooms, beds promising an incredible night's sleep, a heated outdoor pool & more. Our restaurant, The Bistro, helps provide the energy needed for your adventures with hearty breakfast favorites, Starbucks coffee & delicious entrees alongside refreshing cocktails. Enjoy the finest amenities at our hotel in Valencia, CA, including Paul Mitchell bath products, free Wi-Fi, 32' LCD TVs & more in our guest rooms. Stay active anytime in the state-of-the-art, 24-hour fitness center at our hotel in Santa Clarita, CA with cardio machines & free weights! Explore one of our two event venues offering a total of 1,000 square feet of premium meeting space for your next socially distant gathering. At our Stevenson Ranch, CA hotel, we want to ensure you are nothing short of spoiled during your stay. Book your stay at Courtyard Santa Clarita Valencia today!

    Courtyard Santa Clarita Valencia

    28523 Westinghouse Place

    Valencia, CA 91355

    Hotel with 140 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
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