Guest Service Representative

posted July 29, 2026

Hampton Inn & Suites Coconut Creek

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Compensation: $16.00 to $17.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
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    Hampton Inn & Suites Coconut Creek

    Hotel with 111 Rooms


    Near The Best Of Broward County


    We’re off the Sawgrass Expressway, between Fort Lauderdale/Hollywood International and Palm Beach airports. The Seminole Casino is two miles away, and Coral Springs and Boca Raton are both within 10 miles. Enjoy our outdoor pool, putting green, and fitness center. Free WiFi and daily hot breakfast complete your stay.

    Hampton Inn & Suites Coconut Creek

    5740 North State Road 7

    Pompano Beach, FL 33073

    Hotel with 111 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
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