Front Office Manager

posted July 20, 2026

Fairfield Inn Santa Clarita Valencia

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Compensation: $70,304 per year

You are a strong leader with excellent communication, organization, and hospitality skills. You understand front office operations inside and out and know how to create a welcoming and efficient guest experience. If you enjoy leading teams and ensuring smooth daily operations, keep reading.

The Role As the Front Office Manager, you oversee all front desk operations and guest service functions. You support staffing, training, performance, and service standards while ensuring a positive guest experience from arrival through departure. You work closely with hotel leadership to maintain productivity, accuracy, and exceptional service.

What You Will Be Doing

  • Lead daily front office operations, including staff supervision and scheduling
  • Train, coach, and develop front desk and guest service team members
  • Oversee check ins, check outs, reservations, and billing accuracy
  • Resolve escalated guest concerns and service issues professionally
  • Ensure compliance with hotel policies, brand standards, and procedures
  • Monitor financial processes such as cash handling and end of day reporting
  • Communicate effectively with housekeeping, engineering, and leadership
  • Support hiring, performance reviews, and team development
  • Maintain a welcoming, efficient, and service focused front office environment

    • Why You Will Love It Here

  •  Leadership role with daily guest impact
  • Opportunities for growth within hotel operations
  • Supportive, team oriented environment

    • Ready to Join the Team If you are ready to lead a high performing front office team and deliver exceptional guest service, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Previous hotel front office leadership experience required
  • Strong communication, leadership, and problem solving skills
  • Organized, dependable, and detail oriented
  • Comfortable using hotel systems, reporting tools, and front office processes
  • Able to multitask and maintain professionalism under pressure
  • Passionate about hospitality and creating excellent guest experiences

    • Flexible to work any shifts, including holidays and weekends.

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    Fairfield Inn Santa Clarita Valencia

    Hotel with 66 Rooms

    Soak up some SoCal sunshine at our hotel in Valencia, CA

    Wake up refreshed & ready for a successful day of business travel near Fairfield Inn Santa Clarita Valencia. After an invigorating sleep in our spacious rooms & plush beds, enjoy the complimentary fresh breakfast served daily. You'll have no problem with long commutes since our hotel in Santa Clarita, CA is conveniently located within minutes of College of Canyons, Advanced Bionics, SCE & of course Six Flags Magic Mountain, providing the best location for both leisure & business travel. After a busy day, take a load off as you enjoy the LCD TV with premium channels & complimentary Wi-Fi in each room, then lay back into a deep sleep on our cloud-like bedding. If you're looking at Santa Clarita wedding venues, explore our 7 versatile event spaces which can accommodate up to 150 attendees.

    Fairfield Inn Santa Clarita Valencia

    25340 The Old Road

    Santa Clarita, CA 91381

    Hotel with 66 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
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