Guest Service Representative

posted July 7, 2026

Residence Inn Santa Clarita Valencia

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Compensation: $17.48 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
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    Residence Inn Santa Clarita Valencia

    Extended Stay

    Bask In Sunlit Comforts At Our Santa Clarita Hotel

    Golden sunshine awaits you at Residence Inn Santa Clarita Valencia. Our all-suite Santa Clarita hotel pampers guests with plush bedding, stylish furnishings & top notch services. Make yourself at home in one of our spacious suites which provide separate living areas, kitchens fully equipped with stoves, refrigerators & dishwashers, luxury bedding with crisp linens, thick mattresses & piles of fluffy pillows. We've all got to make room for fun, which is easy when staying at one of the top hotels in Santa Clarita, CA. Or, kick back, relax & beat the heat with a dip into our outdoor pool & rejuvenating whirlpool. For your upcoming events & meetings, our hotel in Valencia, CA offers nearly 5,000 square feet of flexible meeting & event space ideal for grand occasions or intimate celebrations alike.

    Residence Inn Santa Clarita Valencia

    25320 The Old Road

    Santa Clarita, CA 91381

    Extended Stay
    Managed By Dimension Hospitality
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