Guest Service Representative

posted May 14, 2026

Home2 Suites Long Island Brookhaven

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Compensation: $17.00 to $19.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

Weekends Required.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
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    Home2 Suites Long Island Brookhaven

    Extended Stay

    Near Brookhaven National Labs and Stony Brook University

    We're off the Long Island Expressway in Yaphank, within five miles of Smith Point County Park, Baseball Heaven, and Wertheim National Wildlife Refuge. Mastic Beach and Animal Farm Petting Zoo can be reached in 15 minutes, and Stony Brook University is 19 miles from our door. Enjoy our in-suite kitchen, heated indoor pool, free WiFi, and free hot breakfast.

    Home2 Suites Long Island Brookhaven

    101 Boulevard East

    Yaphank, NY 11980

    Extended Stay
    Managed By Dimension Hospitality
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