Guest Service Representative

posted May 12, 2026

Courtyard Santa Clarita Valencia

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Compensation: $17.81 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
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    Courtyard Santa Clarita Valencia

    Hotel with 140 Rooms

    Experience Vibrant Santa Clarita From Our Valencia, CA Hotel

    For a sunny & refreshing stay in Santa Clarita, CA, look no further than Courtyard Santa Clarita Valencia! Our Valencia, CA hotel will impress you with generously sized rooms, beds promising an incredible night's sleep, a heated outdoor pool & more. Our restaurant, The Bistro, helps provide the energy needed for your adventures with hearty breakfast favorites, Starbucks coffee & delicious entrees alongside refreshing cocktails. Enjoy the finest amenities at our hotel in Valencia, CA, including Paul Mitchell bath products, free Wi-Fi, 32' LCD TVs & more in our guest rooms. Stay active anytime in the state-of-the-art, 24-hour fitness center at our hotel in Santa Clarita, CA with cardio machines & free weights! Explore one of our two event venues offering a total of 1,000 square feet of premium meeting space for your next socially distant gathering. At our Stevenson Ranch, CA hotel, we want to ensure you are nothing short of spoiled during your stay. Book your stay at Courtyard Santa Clarita Valencia today!

    Courtyard Santa Clarita Valencia

    28523 Westinghouse Place

    Valencia, CA 91355

    Hotel with 140 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
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