Guest Service Representative

posted April 24, 2026

Homewood Suites by Hilton Shreveport

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Compensation: $13.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
    • Save this job

    Homewood Suites by Hilton Shreveport

    Extended Stay

    Casinos and charm in northwest Louisiana

    We’re off I-20, 15 minutes from Bossier City casinos and the Louisiana Boardwalk. We’re four miles from the Airport and offer shuttle service within a five-mile radius. Corporations like Schlumberger and BASF are within 10 miles. Stop by our free evening social on Wednesdays and get creative in your in-suite kitchen. WiFi and breakfast are on us.

    Free hot breakfast is a delicious start to your day, every day. There's always something new, from hot meals to grab-and-go snacks.

    Homewood Suites by Hilton Shreveport

    5485 Financial Plaza

    Shreveport, LA 71129

    Extended Stay
    Managed By Dimension Hospitality
    Current Job Openings
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