Guest Service Representative

posted April 13, 2026

Hampton Inn Los Angeles/Santa Clarita

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Compensation: $17.27 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
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    Hampton Inn Los Angeles/Santa Clarita

    Hotel with 128 Rooms

    Close to big business and family fun

    We’re off I-5, five minutes from shops and restaurants at Santa Clarita. Within 15 minutes, you’re at businesses like Advanced Bionics, Aerospace Dynamics, and Boston Scientific. We’re five miles from Six Flags Magic Mountain and Hurricane Harbor, and Universal Studios is just half an hour away. Relax in our outdoor pool and whirlpool. Daily hot breakfast and WiFi are free.

    Hampton Inn Los Angeles/Santa Clarita

    25259 The Old Road

    Santa Clarita, CA 91381

    Hotel with 128 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
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