Guest Service Representative

posted March 30, 2026

SpringHill Suites Carle Place Garden City

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Compensation: $17.50 to $18.50 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
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    SpringHill Suites Carle Place Garden City

    All Suite

    Your leisure is our business at our hotel in Garden City, NY

    Your leisure is our business at SpringHill Suites Carle Place Garden City. Our hotel in Garden City, NY greets guests with inviting interiors, cavernous suites, and thoughtful extras like free hot breakfast, 24-hour fitness center and full-service business center. As an all-suite hotel, each studio suite has an open layout featuring a living room and bedroom combination with an ample amount of space. Whether you're walking along the shores of Jones Beach, getting your groove on at the legendary Paramount music venue, enjoying some retail therapy at Roosevelt Field Mall or exploring New York City (only a 35-minute train ride away), the coastal beauty and lively atmosphere of Long Island is on full display at our Garden City, NY hotel. We also make business travel more manageable with easy access to local businesses like Northwell Health, 1-800 Flowers, Adelphi and Hofstra University. Treat yourself to a little more at the SpringHill Suites Carle Place Garden City hotel

    SpringHill Suites Carle Place Garden City

    20 Westbury Avenue

    Carle Place, NY 11514

    All Suite
    Managed By Dimension Hospitality
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