Guest Service Representative

posted March 16, 2026

TownePlace Suites Shreveport-Bossier City

Save this job

Compensation: $13.00 to $14.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
    • Save this job

    TownePlace Suites Shreveport-Bossier City

    Extended Stay

    Make Shreveport Bossier City, LA home away from home!

    As the top all-suite hotels in Shreveport Bossier City, LA, we include separate living & sleeping areas so you'll never feel far from home. Sleeping sound is easy with our thick mattresses, fresh-linens & piles of plush pillows. Stay entertained with our in-room HD Smart TVs & free Wi-Fi. No suite would be complete without fully equipped kitchens with stoves, refrigerators & dishwashers available in each of our suites. When you stay with us you'll find yourself in the Heart of Bossier City just minutes from Downtown Shreveport, Barksdale Air Force Base, and Interstate 20. Our hotel is ideal whether traveling for business or just for fun! Take advantage of being close to work, restaurants, shopping and casinos. Keep up with your active lifestyle with our 24-hour fitness center, then cool off in our sparkling outdoor pool. Be sure to start each day right with our complimentary breakfast, served daily in our comfortable lobby.

    TownePlace Suites Shreveport-Bossier City

    1009 Gould Drive

    Bossier City, LA 71111

    Extended Stay
    Managed By Dimension Hospitality
    Current Job Openings
    Print a jobs flyer