Front Desk / Guest Service Representative

posted March 6, 2026

Courtyard Cypress Anaheim/Orange County

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Compensation: $17.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    • Why You Will Love It Here

  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    • Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
  • Flexible to work any shifts including holidays and weekends 
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    Courtyard Cypress Anaheim/Orange County

    Hotel with 180 Rooms

    Experience the splendor of SoCal at our hotel in Anaheim, CA

    Nestled between the sunny beaches of Southern California & the welcoming community of Orange County, you'll find Courtyard Cypress Anaheim/Orange County. Guests at our conveniently located hotel in Anaheim, CA can easily transition from walking along warm beach sands to finalizing their business plans. Business travelers can attend meetings at dozens of local corporations including United Healthcare, Siemens, Boeing, Yamaha, Mitsubishi, GM & more, while vacationers can explore local attractions like Huntington Beach, Knott's Berry Farm & the iconic Disneyland® Resort. In the evening, retreat to spacious guest rooms complete with plush beddings, generously sized work desks & HDTVs with premium channels. Discover mornings made easy with hearty breakfast favorites & freshly brewed Starbucks coffee at our onsite restaurant, The Bistro.

    Courtyard Cypress Anaheim/Orange County

    5865 Katella Avenue

    Cypress, CA 90630

    Hotel with 180 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
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