Guest Service Representative

posted February 28, 2026

Homewood Suites by Hilton Mobile Airport-University Area

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Compensation: $14.00 to $15.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    Why You Will Love It Here

  • Competitive pay 
  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

    • Strong customer service and communication skills
    • Friendly, positive, and professional presence
    • Comfortable using computers and hotel systems
    • Dependable, organized, and able to multitask
    • Prior hotel or customer service experience is helpful but not required
    • Must be flexible to work any shifts, including holidays and weekends.
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    Homewood Suites by Hilton Mobile Airport-University Area

    All Suite

    Mobile: a baseball lovers dream

    Minutes from Mobile Regional Airport, our hotel is less than five miles from the University of South Alabama, Springhill College, Providence Hospital, and a Tennis Center. Cheer on the Mobile BayBears and enjoy ballpark-themed decorative touches in a town that is the birthplace of five Hall of Fame baseball players. Our spacious suites offer fully equipped kitchens. Breakfast and WiFi are free.

    Homewood Suites by Hilton Mobile Airport-University Area

    530 Providence Park Drive East

    Mobile, AL 36695

    All Suite
    Managed By Dimension Hospitality
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