Guest Service Representative

posted February 28, 2026

Hampton Inn Los Angeles-Orange County-Cypress

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Compensation: $17.00 to $17.50 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    Why You Will Love It Here

  • Competitive pay  
  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

    • Strong customer service and communication skills
    • Friendly, positive, and professional presence
    • Comfortable using computers and hotel systems
    • Dependable, organized, and able to multitask
    • Prior hotel or customer service experience is helpful but not required
    • Must be flexible to work any shifts, including holidays and weekends (required).  
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    Hampton Inn Los Angeles-Orange County-Cypress

    Hotel with 110 Rooms

    Theme park fun, and major firms in Cypress

    We're minutes from I-605 and I-405, less than 10 miles from Disneyland®, and Knott's Berry Farm. Wake up to our free hot breakfast, then head to Huntington Beach, 20 minutes' drive away. We're also close to major firms, like Arrowhead Products, two miles from us, and Boeing Co., about 10 minutes from our door. Unwind in our pool, and enjoy WiFi on us.

    A free hot breakfast is served daily with fresh-baked waffles and hearty oatmeal with toppings.

    Hampton Inn Los Angeles-Orange County-Cypress

    10900 Yamaha Way

    Cypress, CA 90630

    Hotel with 110 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
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