Guest Service Representative

posted February 25, 2026

Residence Inn Denver Highlands Ranch

Save this job

Compensation: $19.00 to $20.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    Why You Will Love It Here

  • Competitive pay and benefit that support your life inside and outside the hotel
  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
    • Save this job

    Residence Inn Denver Highlands Ranch

    Extended Stay

    ELEVATE YOUR EXPERIENCES AT OUR HOTEL IN HIGHLANDS RANCH, CO

    Revel in relaxation at Residence Inn Denver Highlands Ranch! Our hotel near Denver, CO puts guests minutes away from local corporations like Lockheed Martin, Boeing, CenturyLink and Visa, plus popular attractions including Chatfield Park, Red Rocks Amphitheater and of course, downtown Denver. After a long day, retreat to spacious extended-stay suites with all the comforts of home, including full-size kitchens with modern appliances, cozy dining areas and separate lounge areas with sofas and HDTVs. Start your morning at our hotel in Highlands Ranch, CO with a free hot breakfast buffet, then on select nights, unwind with complimentary drinks and light fare at our evening social, The Residence Inn Mix. Kick your downtime at our hotel near Littleton, CO up a notch with a trip to our onsite fitness center, games of basketball or tennis on our flexible Sport Court, or a swim in our refreshing outdoor pool. Take advantage of more spaces and places to maximize your stay, at our Highlands Ranch hotel. 

    Residence Inn Denver Highlands Ranch

    93 West Centennial Boulevard

    Highlands Ranch, CO 80126

    Extended Stay
    Managed By Dimension Hospitality
    Current Job Openings
    Print a jobs flyer