Front Desk/Guest Service Representative

posted February 25, 2026

Homewood Suites by Hilton Agoura Hills

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Compensation: $18.00 to $20.00 per hour

You are friendly, professional, and enjoy helping people. You understand that great service creates memorable stays, and you take pride in being the first and last impression guests receive. If you enjoy problem solving and creating positive guest experiences, keep reading.

The Role As a Guest Service Representative, you assist guests with check ins, check outs, reservations, and daily service needs. You help ensure smooth front desk operations and support an exceptional guest experience.

What You Will Be Doing

  • Greet guests and provide friendly, helpful service
  • Assist with check ins, check outs, room assignments, and reservations
  • Answer guest questions and resolve issues promptly
  • Operate the front desk system and process payments
  • Communicate with housekeeping and other departments
  • Maintain the front desk area in a clean and organized manner
  • Handle guest requests and escalate concerns when needed
  • Provide local information and general hotel assistance

    Why You Will Love It Here

  • Competitive pay and benefit that support your life inside and outside the hotel
  • Supportive team environment
  • Opportunities to grow in front desk and hotel operations
  • A role where you meet new people and make a daily impact

    Ready to Join the Team If you are ready to assist guests and help create memorable stays, we would love to meet you. Apply now.

    EOE

    Qualifications

    What Makes You You

  • Strong customer service and communication skills
  • Friendly, positive, and professional presence
  • Comfortable using computers and hotel systems
  • Dependable, organized, and able to multitask
  • Prior hotel or customer service experience is helpful but not required
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    Homewood Suites by Hilton Agoura Hills

    Extended Stay

    Moments from Malibu

    A launchpad for your Southern California adventure, find us off the 101 Freeway and 30 minutes from must-see L.A. attractions like Griffith Park, Grauman’s Chinese Theater, and Universal Studios. Drive 20 minutes south to Malibu's famous beaches. Breakfast and parking are on us.

    Homewood Suites by Hilton Agoura Hills

    28901 Canwood Street

    Agoura Hills, CA 91301

    Extended Stay
    Managed By Dimension Hospitality
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