Operations Supervisor

posted February 24, 2026

Courtyard by Marriott Austin Parmer/Tech Ridge

Save this job

Compensation: $19.00 to $20.00 per hour

You are friendly, confident, and passionate about delivering excellent service. You know how to lead by example, support the front desk team, and create positive guest experiences. If you enjoy problem solving and guiding a team, keep reading.

The Role As the Operations Supervisor, you support front desk operations and help lead the guest services team. You assist with training, service recovery, shift coverage, and ensuring that guests receive a smooth and welcoming experience from arrival to departure.

What You Will Be Doing

  • Assist in supervising front desk staff and daily operations
  • Support check ins, check outs, reservations, and guest inquiries
  • Provide coaching and training to team members
  • Handle guest concerns and resolve service issues professionally
  • Ensure front desk procedures and brand standards are followed
  • Maintain accurate records, logs, and shift information
  • Communicate important updates to management and other departments
  • Assist with cashiering, billing, and basic audit tasks

    Why You Will Love It Here

  • Competitive pay and benefits that support your life inside and outside the hotel
  • A positive and team oriented environment
  • Opportunities for growth in front office and hotel leadership
  • A role where you help shape the guest experience

    Ready to Join the Team If you are ready to support and lead the guest services team and deliver excellent service, we would love to meet you. Apply now. EOE

    Qualifications

    What Makes You You

  • Previous front desk or hospitality experience required
  • Strong customer service and communication skills
  • Ability to lead, coach, and support a team
  • Calm, professional, and dependable
  • Strong problem solving and multitasking abilities
  • Comfortable with computers and hotel systems
    • Save this job

    Courtyard by Marriott Austin Parmer/Tech Ridge

    Hotel with 145 Rooms

    Find comfort at our hotel in North Austin near Round Rock

    For an award-winning stay and a great location just off I-35, choose Courtyard Austin Parmer/Tech Ridge, our hotel in north Austin, for your next business trip or weekend getaway. Our hotel places you in the Tech Ridge Center neighborhood, convenient to Samsung, Tesla, Dell, and IBM. If you're here with a sports team, Round Rock Sports Center and Q2 Stadium are about 10 minutes away. We're also close to The Domain, downtown Austin, and The University of Texas. After a day visiting UT, playing games at Round Rock, or meeting at nearby Tech Ridge companies, return for happy hour at The Bistro. Take a dip in our indoor pool, work out in our 24-hour fitness center, or relax in your room with a mini fridge and smart TV. Start your morning with breakfast and Starbucks® coffee while planning your day with free Wi-Fi. On corporate trips, use our lobby’s media pods or communal tables. Host meetings in a 612 sq ft event space with AV support. Complimentary on-site parking adds convenience and ease throughout your stay.

    Courtyard by Marriott Austin Parmer/Tech Ridge

    12330 North Interstate Highway 35

    Austin, TX 78753

    Hotel with 145 Rooms
    Managed By Dimension Hospitality
    Current Job Openings
    Print a jobs flyer