Job Purpose

Assist in the organization and clerical duties of the Sales Office for both hotels - Courtyard and Fairfield Inn by MArriott Austin North Parmer (managed by Dimension Hospitality) by functioning as the central contact for information specific to this department.

Job Responsibilities

• Politely and professionally answer the telephone and greets clients.
• Maintain an organized professional-looking office environment
• Maintain an accurate and easy-to-use filing system for storing sales documents.
• Create and distribute reports necessary for the department.
• Develop professional sales presentation materials, with guidance and utilizing available resources.
• Respond to inquiries - inbound phone, written, advertising, tradeshows.
• Conceptualize, draft and send well-constructed and professional correspondence and proposals.
• Host property tours, familiarizing customers and potential customers with property features, products and services.
• Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.
• Other duties as assigned.

Job Skills

• Computer skills including word processing, spreadsheets, and brand property Management System(s).
• Exercise excellent communication and listening skills.

Physical Requirements

• Ability to speak and hear in English. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.
• Additional physical & visual requirements
• Walk extended distances
• Lift/carry 6-25 lbs.

Working Conditions

• Continually works in normal office conditions and in close proximity to others.

Qualifications

Education - HS Diploma or equivalent.

Experience - Minimum 6 month office or sales experience.

Licenses/Certifications - N/A.